Papworth research and Consultancy

You helped to keep us on track, pulling together information and identifying remaining gaps. It is only because of your help that we've managed to get to where we are.

Southwark Council

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Market Research: Reception Facility for Community & Voluntary Organisations

Date: March 2001 - July 2001
Client: Hammersmith & Fulham Action for Disability
HAFAD and the Urban Partnership Group were considering the creation of a service providing a telephone reception facility for community and voluntary organisations. Papworth Research & Consultancy investigated the market for this service and the potential ways in which the service might be developed through the following research activities:
  • Examining local authority maintained lists of community and voluntary sector organisations to develop an understanding of the nature of the sector locally.

  • Telephone interviews with 21 community & voluntary sector organisations.

  • Telephone interviews with five organisations providing a similar or related service.

  • Investigating relevant telecommunications equipment and services.
  • Papworth Research & Consultancy Ltd :  92 Bonchurch Road, Brighton, East Sussex BN2 3PH  :  +44 (0) 1273 699993
    Registered in England & Wales | Registration number: 07302269 | Registered office: First Floor, Telecom House, 125-135 Preston Road, Brighton, BN1 6AF