We have been impressed with the way Rachel Papworth has led these projects. She has sought to engage us, as the client, at every stage in the process and produced well researched, documented and authoritative final reports. Rachel is a very effective and professional communicator.

The Sussex Learning Network

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Learner's Voice Research: Young People Employed in the Retail Sector

Date: February 2003 - July 2003

Client: Surrey Lifelong Learning Partnership

Papworth Research & Consultancy worked with Surrey Lifelong Learning Partnership to develop an approach to researching the perceptions of learning & training held by young people employed in both independent retail SMEs and in larger multi-outlet retail businesses.

The project was in two phases. The first involved a desk review of existing sources of information, supplemented by consultations with relevant local stakeholders: Learning & Skills Council Surrey; Business Link; Connexions; and the local provider of post-16 information, advice & guidance (IAG). The outcome of this phase was a costed proposal for piloting an approach to identifying and addressing the learning & training issues surrounding young people employed in the retail sector.

Phase Two involved the implementation of this research proposal and the production of a report which both described the outcomes of the research and identified the lessons learned from piloting the approach. In this way, the project enabled Surrey Lifelong Learning Partnership to roll-out the pilot approach, amended in the light of issues identified by the pilot phase.

Papworth Research & Consultancy Ltd : 92 Bonchurch Road, Brighton, East Sussex BN2 3PH : +44 (0) 1273 699993
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