Papworth research and Consultancy

We have been impressed with the way Rachel Papworth has led these projects. She has sought to engage us, as the client, at every stage in the process and produced well researched, documented and authoritative final reports. Rachel is a very effective and professional communicator.

The Sussex Learning Network





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Development of Customer Satisfaction Framework

Date: 1996
Client: Milton Keynes & North Bucks Chamber of Commerce, Training & Enterprise
Working with Abrams Research Consultants, Papworth Research & Consultancy contributed to the development of a framework for the ongoing monitoring of customer satisfaction by the Chamber of Commerce, Training & Enterprise.

Papworth Research & Consultancy Ltd :  92 Bonchurch Road, Brighton, East Sussex BN2 3PH  :  +44 (0) 1273 699993
Registered in England & Wales | Registration number: 07302269 | Registered office: First Floor, Telecom House, 125-135 Preston Road, Brighton, BN1 6AF