Papworth research and Consultancy

The work carried out, against what was a challenging time frame, is of high quality.

Hampshire County Council & The Bill Sargent T

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Pathfinder Delivery Model Review

Date: Oct 2022 - Feb 2023
Client: West Sussex Mind
Rachel is evaluating the effectiveness, and impact, of changes to the operational service delivery model for West Sussex Mind's Pathfinder/Recovery services.

These services include: developing support plans; providing individual and group mental health support; facilitating social activities; peer training; and telephone and email advice and information (via a facility called Help Point).

Rachel is co-producing the evaluation with two Experts by Experience.

Rachel and the Experts by Experience are consulting: service users; primary care providers; and third sector organisations and statutory providers that work in partnership with West Sussex Mind.

Rachel will combine the data from these consultations with data from staff and volunteers, to produce a report with recommendations and an action plan. The recommendations and action plan will assist West Sussex Mind to:

• Ensure everyone who needs it can get timely support
• Maximise efficiency
• Increase volunteer involvement
• Strengthen management capacity develop services and increase capacity.

Papworth Research & Consultancy Ltd :  92 Bonchurch Road, Brighton, East Sussex BN2 3PH
Registered in England & Wales | Registration number: 07302269 | Registered office: First Floor, Telecom House, 125-135 Preston Road, Brighton, BN1 6AF